According to a Gemalto survey of more than 10,000 consumers worldwide, only a quarter (27%) feel businesses take customer data security very seriously, and 70% would take their business elsewhere after a breach.
“Consumers are evidently happy to relinquish the responsibility of protecting their data to a business, but are expecting it to be kept secure without any effort on their part,” said Jason Hart, CTO, Identity and Data Protection at Gemalto. “In the face of upcoming data regulations such as GDPR, it’s now up to businesses to ensure they are forcing security protocols on their customers to keep data secure. It’s no longer enough to offer these solutions as an option. These protocols must be mandatory from the start—otherwise businesses will face not only financial consequences, but also potentially legal action from consumers.”
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